Job Description
Hillcrest Commons Nursing & Rehabilitation Center’s team of professionals in Pittsfield, MA, is here to help the community members to the road to recovery following a hospital stay or surgery. Come lead a creative , innovative collaborative team at Hillcrest Commons where you will enjoy excellent benefits.
Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
• Plan, develop, organize, implement, evaluate, and direct the facility's programs and activities.
• Develop and maintain written policies and procedures that govern the operation of the facility.
Review policies and procedures periodically, at least annually, & make changes to assure
compliance with current regulations. Interpret policies and procedures to employees, residents,
family members, visitors, government agencies, etc., as necessary.
• Develop and maintain job descriptions for each position in accordance with pertinent laws
governing job positions.
• Assist department directors in the development and implementation of performance evaluations.
• Assist department directors in policies and procedures, and establish a rapport among departments
around team work.
• Ensure that all employees, residents, visitors, and the general public follow established policies and
procedures.
• Represent the facility at and participate in top level meetings.
• Make written and oral reports/recommendations to the governing board concerning the operation
of the facility.
• Assist Infection Control Coordinator to ensure that tasks with potential exposure to blood/body
fluids are identified & recorded.
• Make routine inspections of the facility to assure that established policies and procedures are being
implemented and followed.
• Participate in facility surveys (inspections) made by authorized government agencies.
• Develop a plan of correction for deficiencies noted during survey inspections. Provide a copy to
governing board & ombudsman.
• Maintain an adequate liaison with families and residents.
• Maintain a good public relations program that serves the best interest of the facility and
community alike.
• Serve on facility committees & provide reports of committee meetings to governing board as may
become necessary.
• Assist in developing and implementing appropriate plans of action to correct identified quality
deficiencies.
• Evaluate and implement recommendations from the facility committees as necessary.
• Assist in the recruitment & selection of competent department directors, supervisors, consultants
and other auxiliary personnel.
• Consult with department directors on the operation of their departments to assist in correcting
problems and improving services.
• Ensure an adequate number of trained professional and other personnel are on duty to meet the
needs of the residents.
• Assist in standardizing the methods in which work will be accomplished.
• Review/check competence of work force and make necessary corrections as necessary.
• Counsel/discipline personnel as requested or as may become necessary.
• Ensure discipline is fair and without regard to race, color, creed, national origin, age, sex, religion,
handicap, or marital status.
• Terminate employment of personnel when necessary, documenting and coordinating such actions
with the Human Resources Manager.
• Serve as liaison to the governing board, medical staff, and other professional and supervisory staff.
• Follow established safety regulations, to include fire protection/prevention, smoking regulations,
infection control, etc.
• Ensure that the building and grounds are maintained in good repair.
• Review accident/incident reports and establish an effective accident prevention program.
• Ensure that all facility personnel follow established regulations governing the use of labels and
MSDSs for hazardous chemicals.
• Ensure that personnel follow established policies governing the use/disposal of personal protective
equipment and disposal of infectious wastes.
• Other(s) that may become necessary/appropriate to assure that the facility is maintained in a clean,
safe and sanitary manner.
• Authorize the purchase of major equipment/supplies in accordance with established purchasing
policies and procedures.
• Ensure the facility is clean and safe for residents by assuring that equipment and supplies are
maintained.
• Ensure that adequate supplies and equipment are on hand to meet the day-to-day operational
needs of the facility and residents.
• Assist in preparing an annual operating budget for approval by the governing board.
• Assist in the establishment and maintenance of an adequate accounting system that reflects the
operating cost of the facility.
• Review and interpret monthly financial statements and provide such information to the governing
board.
• Ensure financial records and cost reports are submitted to authorized government agencies as
required by current regulations.
• Keep abreast of the economic condition and make adjustments to assure the continued ability to
provide quality care.
• Meet with department directors regularly and conduct/participate in in-service classes and
supervisory level training programs.
• Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the longterm care field.
• Ensure that all personnel participate in annual OSHA in-service training programs.
• Create and maintain an atmosphere of positive emphasis and a calm environment throughout the
facility.
• Maintain confidentiality of all resident information.
• Ensure residents' rights to self-determination, individuality, privacy, property & civil rights, among
others, are maintained.
• Review resident complaints & grievances and make reports of action taken. Discuss with resident
and family as appropriate.
• Ensure that policies governing timely notice for resident discharges and room/roommate changes
are followed by all personnel.
• Ensure resident funds are managed in accordance with current regulations & appropriate
accounting records are maintained.
• Ensure residents receive necessary nursing, medical & psychosocial services to maintain their
highest mental/physical status.
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