Job Description

Business Office Coordinator

Memorial Hermann Cypress is seeking an organized and detail-oriented Business Office Coordinator to join our team. This role is essential in supporting the day-to-day operations of our business office, ensuring efficient administrative processes and exceptional patient service.

As part of our collaborative environment, the Business Office Coordinator will handle a variety of responsibilities, including scheduling, insurance verification, billing, collections, and patient account management. The ideal candidate is proactive, adaptable, and thrives in a fast-paced healthcare setting.

Key Responsibilities

• Coordinate daily business office activities, ensuring smooth operational workflow.
• Oversee scheduling and patient registration, verifying demographic and insurance information for accuracy.
• Collaborate with clinical and administrative staff to ensure timely and accurate billing and collections.
• Maintain patient accounts, processing payments and reconciling accounts as needed.
• Assist with month-end close processes, including preparing necessary reports and documentation.
• Ensure compliance with HIPAA regulations and other applicable healthcare standards.
• Provide exceptional customer service to patients, families, and vendors.
• Support management with special projects and initiatives as assigned.

Qualifications

• High school diploma or equivalent required; associate degree in business, healthcare administration, or related field preferred.
• Minimum of 2 years of business office, medical billing, or healthcare administration experience, preferably in an ambulatory surgery center or hospital setting.
• Proficiency with medical billing software and Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with the ability to prioritize multiple tasks.
• Excellent communication and interpersonal skills.
• Knowledge of insurance verification, billing, and collections processes.

What We Offer

We care for our communities and our team members by providing a comprehensive benefits package, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Short- and long-term disability options
• Flexible financial benefits including FSAs and HSAs
• 401(k) with access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner.

USPI is proud of our inclusive culture. We respect differences, nurture individual contributions, and leverage diversity to make our organization stronger and more responsive to the needs of our patients and physicians.

Required Skills:

• Patient scheduling and registration
• Insurance verification and authorization
• Medical billing and collections
• Data entry accuracy and record management
• Microsoft Office Suite proficiency
• Customer service and communication skills
• Problem-solving and process improvement

Required Experience:

• 2+ years in a healthcare business office or medical billing environment
• Experience with electronic medical records (EMR) and billing systems
• Familiarity with ASC, hospital, or outpatient clinic workflows
• Handling patient inquiries and resolving account issues
• Collaborating with cross-functional healthcare teams

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