Position Summary:
We're seeking a highly motivated and customer-focused In-Home Comfort Advisor to work with homeowners to assess their heating and air conditioning needs and provide personalized solutions. As an In-Home Comfort Advisor, you'll be responsible for running marketed leads, conducting in-home consultations, and presenting solutions to customers.
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Key Responsibilities:
· Run Marketed Leads: Follow up on generated leads, schedule appointments, and conduct in-home consultations with potential customers.
· Conduct In-Home Consultations: Assess customers' HVAC systems, identify opportunities for improvement, and provide personalized recommendations.
· Present Solutions: Present customers with tailored solutions, including equipment options, financing options, and indoor air quality solutions.
· Build Customer Relationships: Develop strong relationships with customers, understand their needs, and provide exceptional customer service.
· Meet Sales Targets: Meet or exceed sales targets and contribute to the growth of the business.
· Product Knowledge: Stay up to date on HVAC products, systems, and technologies to provide accurate and relevant information to customers.
· Data Entry: Accurately enter customer information, consultation results, and sales data into CRM software.
· Collaboration: Work with internal teams, including dispatch, installation, and customer service, to ensure seamless customer experiences.
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Requirements:
· Sales Experience: Proven sales experience, preferably in the HVAC industry.
· Communication Skills: Excellent communication, presentation, and interpersonal skills.
· Technical Knowledge: Basic understanding of HVAC systems and technologies is preferred and not required
· Organization: Ability to manage multiple leads, appointments, and customer interactions.
· Results-Driven: Strong motivation to meet sales targets and contribute to business growth.
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare...
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