Job Description

Senior Manager, Analytics

Khan Academy is seeking an Analytics Manager to lead our Analytics function, which is part of the larger Data Insights Group. This group also includes Efficacy and Research, as well as Analytics Engineering. We're a small team with big ambitions and access to some of the richest educational data in the world. We leverage this data to gain a deeper understanding of our users, their usage of our products, the impact of product use on learning, and how we can better support their educational journeys.

We're looking for an experienced, people-focused leader who can drive transformative change by generating impactful insights and nurturing a data-informed culture across Khan Academy. You'll combine deep analytics expertise with a passion for mentorship and team leadership to elevate our decision-making and product effectiveness.

Khan Academy has recently launched several new educational products through high-profile partnerships. These initiatives have the potential to transform education globally, and their success depends on our ability to understand what works, for whom, and where we can improve. This role will be critical in realizing that vision.

Key Responsibilities:

Lead the Analytics Team

• Lead and coach a team focused on exceptional fundamental product and KPI reporting for various cross-functional teams, including: Product, Philanthropy, District Success, and International.
• Step in, as needed, to support team members navigating complex projects or challenging stakeholder prioritization.
• Foster a culture of collaboration, shared learning, and continuous improvement within the Analytics team.
• Review code to ensure quality, consistency, and maintainability across analytics outputs.
• Provide coaching and professional development opportunities, including mentoring on soft skills, access to formal training programs, and peer learning initiatives to help Analysts expand their technical expertise, as well as their leadership.

Cultivate a Data-Informed Culture

• Promote thoughtful, insight-driven decision-making throughout the organization.
• Collaborate cross-functionally to drive strategic prioritization, including setting goals, aligning on timelines, and making resource allocation decisions for Analytics work across the organization to maximize impact and alignment with company goals.
• Drive a data self-service culture by ensuring cross-functional stakeholders have easy-to-use, reliable dashboards.
• Develop engaging ways to communicate key performance metrics, such as through dashboards, internal reports, or monthly business review presentations with internal teams.

Support Strategic Initiatives

• Partner with the Sr. Director of the Data Insights Group to ensure strong Analytics representation in the evaluation and prioritization of strategic initiatives.
• Conduct ad hoc analyses for strategic projects as needed, often in collaboration with senior leadership to address questions about product performance, user behavior, or organizational impact.

What You Bring

• 8+ years of experience in Product Analytics, or a related field.
• 5+ years of experience leading and managing an Analytics team with 4+ members.
• Experience developing data models and dashboards using BI tools (Looker preferred).
• Comfort working across the full analytics lifecyclefrom measurement plan to instrumentation to data storytelling.
• Advanced SQL skills, with a strong foundation in descriptive and inferential statistics.
• Familiarity with A/B testing frameworks
• Excellent communication skills across verbal, written, and visual formats, with a track record of effective collaboration across Engineering, Product, Philanthropy, Content, and Senior Leadership teams.
• Motivated by the Khan Academy mission "to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

Perks and Benefits

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $181,990 - $216,575 USD / $245,925 - $292,670 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data. Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

More About Us

• Sal's TED talk from 2011
• Sal's TED talk from 2015
• Sal's TED talk from 2023
• Our team

Our Company Values

Live & Breathe Learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a Stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace Diverse Perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives, and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work Responsibly and Sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring Out the Joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners, and donors.

Cultivate Learning Mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren't afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver Wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things each of which aligns to our ambitious vision so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We

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